Refund Policy
Last Updated: June 10, 2024
Thank you for shopping at SheetsPro.store. We strive to provide high-quality digital products to meet your needs. Because our products are non-tangible and digital in nature, all sales are final. Please read our refund policy carefully before making a purchase.
1. Digital Product Policy
Due to the digital format of our products (spreadsheets, templates, etc.), we do not offer refunds once a product has been downloaded or accessed. By purchasing, you agree to this policy.
2. Exceptions
We may consider a refund in the following rare cases:
-
You purchased the same item more than once by accident
-
You received a corrupted file and support was unable to resolve it
-
You never received the download link, and our support team failed to deliver it manually
All refund requests must be made within 7 days of purchase by emailing support@sheetspro.store with your order number and details of your issue.
3. Support and Fixes
If you encounter any issues or need help using our products, please contact us. We are happy to offer support and fixes for any problems related to product functionality or access.
4. Unauthorized Distribution
If we detect or suspect misuse of our products (such as illegal sharing, resale, or redistribution), we reserve the right to deny refunds and take legal action.
5. Contact Us
For questions about our refund policy, please email us at: